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常见问题
审批时候系统提示“用户证书已过期，自动延期失败，原因:生成的7失败”等类似错误怎么办？
审批时候系统提示“用户证书已过期，自动延期失败，原因:生成的7失败”等类似错误怎么办？
当审批时候出现类似错误，说明您的电子签字已过期，需要在任意一个交流群中告诉我们，并附上您的企业全程，或发邮箱给我们，注明原因即可，邮箱：1003989507@qq.com；
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最近修改: 2025-12-11
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新手指导
第一步：注册企业信息
第二步：申请移交权限
第三步：申请电子签章
第四步：了解整体移交流程
常见问题
如何联系平台/管理员呢？
提示：移交协议未签署，请移步“企业注册管理”进行申请
移交函申请上传后出现乱码或未知错误
退休人员如何删除？
移交函申请中上传excel提示错误？
审批后发现错误怎么办？
审批时候系统提示“用户证书已过期，自动延期失败，原因:生成的7失败”等类似错误怎么办？
企业信息需要变更怎么办？
被驳回了，如何修改采集表信息？
显示身份信息重复，无法上传怎么办
建议使用“谷歌浏览器”访问平台
提示：企业名称与当前账号不一致，请确认后重新填写？
网站一直转圈或某些文件信息未更新怎么办？
'基本养老金'没有请填写0，”或者“ 请检查花名册'列'中有'选择框'的，请填选项里内容，请勿随意填写!!
流程提交不成功，提示乱码
其他
人事关系移交
第一步，上传花名册
第二步：补全人员信息
第三步：生成采集表
第四步：查看采集表并提交
第五步：签字
第六步：企业签字审批
其他移交
档案表申请
医保移交
社保移交
党员移交
【企业】核减申请
【街道】核减申请
更新日志
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平台更新公告250322
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平台更新公告240930
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